BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:Eastern Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:Eastern Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20260210T160000 DTEND;TZID=America/New_York:20260210T193000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:TAG's CX Society Presents: "Designing AI Moments That Matter: A Hands-On CX + AI Workshop" DESCRIPTION:This interactive CX + AI workshop guides participants through designing a single high-impact "AI moment" that improves a measurable customer experience outcome. Through a structured sandbox\, attendees will identify a friction point\, apply the right AI capability\, and define the Signal Decision Nudge flow to shape a meaningful experience.Participants will leave with practical\, ready-to-use tools: including the AI Moments Loop\, SDN Pattern\, AI Control Card\, and a Start-Tomorrow Checklist to help kickstart their 2026 CX initiatives. The session includes a short trends overview\, guided design exercise\, and live audience collaboration using Mentimeter.\nMeet our SpeakersPragathi Kanth\nPartner & Director\, Nagarro\nHugo Froes\nDirector\, Product Strategy & Advisory\nSandbox Facilitator\nDivya Varudhini\nDirector\, Strategy & Innovation AI and Digital Experiences\, Nagarro\nDesign & Experience Facilitator\nJos Cardoso\nDirector\, Product Strategy & Design\, Nagarro\n\nThank you to our Event Host\nThank you to our Annual CX Society Sponsor\n\nOnline registration will close by 5:00 PM on February 9th. On-site registration is available after this time. On-site registration will have a price increase for Non-Members.Please note that if you belong to a member organization but have not yet connected to your company's membership\, you will need to complete the membership opt-in form before the member rate is available to you. X-ALT-DESC;FMTTYPE=text/html:

This interactive CX + AI workshop guides participants through designing a single high-impact &ldquo\;AI moment&rdquo\; that improves a measurable customer experience outcome. Through a structured sandbox\, attendees will identify a friction point\, apply the right AI capability\, and define the Signal &rarr\; Decision &rarr\; Nudge flow to shape a meaningful experience.

Participants will leave with practical\, ready-to-use tools: including the AI Moments Loop\, SDN Pattern\, AI Control Card\, and a Start-Tomorrow Checklist to help kickstart their 2026 CX initiatives. \;

The session includes a short trends overview\, guided design exercise\, and live audience collaboration using Mentimeter.

Meet our Speakers

	Pragathi Kanth Partner &\; Director\, Nagarro
	Hugo Froes Director\, Product Strategy &\; Advisory
	Sandbox Facilitator Divya Varudhini Director\, Strategy &\; Innovation &ndash\; AI and Digital Experiences\, Nagarro
	Design &\; Experience Facilitator José\; Cardoso Director\, Product Strategy &\; Design\, Nagarro

Thank you to our Event Host

Thank you to our Annual CX Society Sponsor

Online registration will close by 5:00 PM on February 9th. On-site registration is available \;after this time. On-site registration will have a price increase for Non-Members.

Please note that if you belong to a member organization but have not yet connected to your company&rsquo\;s membership\, you will need to complete the \;membership opt-in form \;before the member rate is available to you.

LOCATION:11675 Rainwater Drive Suite 100 Alpharetta GA 30009 UID:e.1848.1372402 SEQUENCE:3 DTSTAMP:20260406T163039Z URL:https://tag.growthzoneapp.com/calendar/Details/tag-s-cx-society-presents-designing-ai-moments-that-matter-a-hands-on-cx-ai-workshop-1619807?sourceTypeId=Hub END:VEVENT END:VCALENDAR